Servicing Survey

Health Care & Co Customer Satisfaction Survey

Thank you for your continuous support to us. Your comments and suggestions will be greatly appreciated and we promise to be more customer-oriented in the future.

Please take around 1 minute to fill out this survey. Your responses will help us to improve the quality of our products and services.

Sales

1. I am satisfied with the salesperson's product knowledge. (e.g. how to use)
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

2. The salespersons solve my problems proactively.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

Technical/Servicing

3. I am satisfied with the quality of servicing staff (Install/maintenance).
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

4. The technical/servicing staff are kind and having good manners.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

5. The servicing staff can solve my problems proactively.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

6. I am satisfied with the assistance provided by the technical/servicing staff.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

Delivery

7. The transportation/logistics staff will notify me one hour in advance of delivery.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

8. The products are in good condition upon arrivals.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

9. The delivery men are kind to me throughout the delivery process.
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A

What do you think we can do to improve our service?

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